Have a problem or Question?

Please e-mail sales@skytel.ie (24 x7) or call 053 9126860 (Mon-Fri 9am to 5.30 pm).

We will need the name the account is in, and a landline or mobile phone number. Please also let us know the operating system you are using (Windows XP, Vista, or Windows 7). Please let us know if you are using a Wireless Router or going direct from our indoor units.

Peering / Torrenting Rules

Skytel is often chosen by Wexford people becasue we do not

A. Charge for overusage (unlike other providers that will charge you extra for going past their limits)
B. We DO NOT block access to cetain peer to peer sites.
Our network traffic shaping rules will slow down users that CONSTANTLY download or CONSTANTLY download during peak hours (7pm to11pm).
We advise to get the best experience without reduced speeds - that you : download during off peak hours 11pm to 8am . You must also turn off your torrent or peer to peer program to ensure it is not active during peak hours.

*** Skytel advises that customers download legally and responsibly ******

Anti-Virus

It is critical that you have up to date Anti-Virus protection othewise your computer can go slow, or you may loose valuable data.

We recommend FREE AntiVirus programs like AVG. Please see : FREE.AVG.COM

Configuration Details

At Skytel, we give you a FREE Fixed public IP address (unlike other providers). This allows to to have a more comprehensive internet experience.

Check your Speed

At Skytel we are committed to providing you with the best broadband speeds. Skytel does not block any type of services unlike other providers.

Skytel does not charge overusage fees either unlike other providers.

http://www.skytel.ie/?mode=yourbroadbandspeed

To report a problem or make complaint.

Please e-mail: sales@skytel.ie or call us on 053 9126860 Mon-Fri 9.30 am to 5.30 pm.

A live person in Wexford will take your call, and will be happy to deal with you.